2019 sees Sony release a number of new handsets. Many people will have gotten these handsets on contract from one of the big 3 UK mobile networks. If you’re one of them and want to switch network this complete guide will show you how. This guide will show you in detail how unlock Sony Xperia 5 from O2, Vodafone and EE using a network unlock code. This numerical code is often referred to as the ‘SIM network unlock PIN‘ but generally referred to as a Sony unlock code.

So, you’ve gotten yourself a spanking new Sony Xperia 5 with it’s 21:9 CinemaWide display and triple camera with Optical SteadyShot. Lovely handset, but being tied into a single network is no way to enjoy it. If you’re one of thousands of people in the UK that wants to switch network and use a different SIM card we’ll how you how to switch cheaply and easily.

Getting your unlock code for your Sony Xperia 5 from Vodafone, EE or O2 can be challenging.

Getting your unlock code for your Sony Xperia 5 from Vodafone, EE or O2 can be challenging.

How to unlock your Sony Xperia 5 from the big 3 UK networks.

The big 3 networks include EE, Vodafone and O2 and cover every other network in the UK. This is because other mobile networks such as BT Mobile, Virgin Mobile, Tesco, Asda, TalkTalk and others are virtual networks or MVNO’s. An MVNO (Mobile Virtual Network Operator) piggybacks off one of the primary networks to deliver their services.

As a result, you can for example unlock your BT Mobile or Virgin Mobile Sony Xperia 5 by choosing an EE iPhone online unlock service. We don’t cover Three as they unlock all handsets after January 2014 for free before you sign the contract. Also, because the handset is so new there won’t be any free Sony unlock codes or unlock code generators available online.

EE logo

EE: Sony Xperia 5 device unlock code

It’s important to understand that EE will not provide you with an unlock code for your Sony Xperia 5 for a minimum of 6 months. Consequently, many customers will immediately start looking for an online unlocking service. If you want to unlock Sony Xperia 5 locked to EE and it is over 6 months old the procedure should be fairly straight forward. If you’re not an EE customer they won’t unlock you.

EE says—The IMEI of the device to be unlocked must be registered on the account and not blacklisted.

Alternatively, if you have purchased your Sony X5 from a third party you will need to buy an unlock code online. Handset owners can also go to a local phone repair shop and get it unlocked via a cable.

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Unlock EE monthly contract

You will need to have an active account with EE and the account must be at least 6 months old. To begin the unlock procedure you will need to go to the device unlock page. Once on the page you will need to follow the steps by selecting what’s relevant to you.

It’s a good idea to have your IMEI number ready as you’ll need to send it to EE during the unlock process. You EE Sony Xperia 5 unlock code will take up to 10 days to arrive.

Unlock EE pay-as-you-go or flex plan

Similarly to the monthly contract unlock, getting your PAYG or Flex plan unlock code requires an active account that is 6 months or older. This also means the handset must be 6 months old as well. You can find some useful information on the EE forum where many customers have posted their problems.

EE service summary:

  • Handset: Sony Xperia 5
  • Network: EE
  • Service: device unlock
  • Waiting: 3-10 days (expect to wait longer)
  • Cost: £8.99

Useful links:

Vodafone logo

Vodafone: Sony Xperia 5 network unlock code

If you’re looking for a free Sony Xperia 5 unlock code then Vodafone are the company to be with. Not only are they one of the best at providing codes, they are also one of the quickest. What we mean by that is that you only have to wait 30 days before you apply for your Vodafone network unlock code or NUC.

Most notably, with Vodafone you can apply for a PAYG SIM, wait 30 days and then request an unlock code. Whilst this may not be suitable for everyone, it is at least a foot in the door for someone who is skeptical about online unlocking. For all other users, you’ll just need to bite the bullet and purchase a Vodafone unlock code from an online seller.

Vodafone service summary:

  • Handset: Sony Xperia 5
  • Network: Vodafone
  • Service: network unlock code
  • Waiting: up to 10 days
  • Cost: £0.00

Useful links:

O2 logo

O2: Sony Xperia 5 SIM unlock code

In order to network unlock your Sony Xperia 5 from O2 you’ll need to have an active account. If you haven’t got an O2 account the bad news is they will not unlock you. You’ll have to use an only service to unlock Sony Xperia 5 from O2.

O2 says—Since June 2018 it is completely free to unlock any O2 phone at anytime.

Unlock O2 monthly contract

There’s plenty of good news here for O2 customers. If you have an O2 pay monthly you can apply for an unlock code anytime. Not only that, they won’t charge you penny for doing so. You’ll first need to login to the the MY O2 App you’ve installed on your Sony Xperia 5.

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Unlock O2 pay-as-you-go

O2 pay-as-you-go customers or PAYG will unfortunately have to wait a minimum of 12 months before you can apply for your Xperia 5 unlock code. If you can wait that long you will need to buy a Sony unlock code online. Expect to wait 10 days for the code to arrive.

O2 service summary:

  • Handset: Sony Xperia 5
  • Network: O2
  • Service: SIM unlock code
  • Waiting: 7 days (expect to wait longer)
  • Cost: £0.00

Useful links:

How to troubleshoot entering your Sony unlock code.

In most instances entering your Sony unlock is very straight forward. Usually when you insert a new SIM card you get a screen that asks for your SIM network unlock PIN. Next you’ll then need to enter the code into the box and you’re unlocked. If you experience any problems during this procedure there are a range of troubleshooting options available.

Unlock instructions for Sony Xperia handsets.

  1. Firstly, with your handset switched off insert a SIM card from a network different to the one you’re locked to.
  2. Switch it back on and at the screen prompt enter *#7465625*12*UNLOCKCODE#

Note: UNLOCKCODE is the numerical code supplied to you.

Useful link:

Frequently asked questions about unlocking Sony handsets.

Can I get a free Sony unlock code from EE?

Not from EE. You will have to pay £8.99 and wait up to 10 days for your unlock code. Consequently many users switch to an online service.

How long does it take for Vodafone to unlock my Sony handset?

With Vodafone you will have to wait at least 10 days for your unlock code to arrive. An online unlocking company will take only 5 days. As a result, many Xperia 5 owners opt for the online route.

What can I do if my handset is counter blocked?

Unfortunately, there is nothing that can be done to unlock your handset if it is counter blocked. You can call the handset manufacturer or your mobile network but they usually won’t do anything to help.