Phone Unlock Codes Faqs

Here we have attempted to answer some common questions about our phone unlock service and unlock codes.

Why are some phone unlock codes more expensive?

Each network and phone manufacturer unlocks in a different way. Most codes come from the far east where they set the prices for each network and device.

Can I cancel my order if I haven’t received my code?

It’s important that you understand that once we have submitted your IMEI to the unlock server we cannot cancel your order. We give you 2 hours to cancel before we submit your IMEI. We have to pay to add your IMEI to the unlock server so we cannot cancel after that. If your code fails we provide you with a refund anyway.

If my code does not work will you refund me?

Absolutely yes. If your unlock code genuinely does not work we can offer you a full refund or a new code. We may need you to upload a video that shows the code failing to be 100%.

What do I need to provide for you to unlock my phone?

This is easy. In most cases all we need from you is your phone IMEI number. For a small number of unlocks we may need your phone serial number but most of the times that’s not the case.

What is my IMEI number?

Your IMEI number or International Mobile Equipment Identity is a 15 digit number that is unique to every GSM network cell phone.

How do I get my IMEI number from my phone?

In most cases obtaining your IMEI is easy. Just type in *#06# into your dial pad and press call. Your IMEI should then show up on the screen.

If your phone unlock service safe?

Absolutely – yes! Our phone unlock codes do not interfere with your handset in any way. You just enter the code and you’ll be able to use any network. It doesn’t affect your warranty or anything else.