Get all the support and help to get your phone unlocked
We believe in delivering on every promise we make and take our customer service obligations very seriously. On this page you will find access to a range of customer support pages that detail differing aspects of our unlocking products and services.
iPhone unlocking process
We operate a 3 stage iPhone unlocking process. During each stage we keep you up to date by email telling you where we are.
Entering your unlock code
How you enter your unlock code depends on the model or manufacturer. This page details common ways to enter your code.
Finalising your iPhone unlock
Once we’ve told you you’re unlocked you’ll need to finalise your unlock. You can do this by following these simple steps.