How to Enter Your Mobile Phone Unlock Code

On this page we will show you how to enter your unlock code on Nokia, Samsung, LG, HTC, Sony and Blackberry phones. We will also go into details about possible network variations on each handset manufacturer.

Note: Please read these instructions carefully. Scroll down the page to find the instructions for your handset, country or the network you are locked to. We cannot be help responsible for any mistakes you make.

nokia logo

Instructions on how to enter your Nokia unlock code.

Successfully entering your Nokia unlock code is easy in 99% of cases. Some models or networks can vary so we’ve added as much information as possible to ensure you get unlocked.

Important: You have 3 attempts to unlock your Nokia phone before the handset locks up. It’s important that you follow the instructions carefully when entering the code into your handset. If your phone does get locked follow the instructions at the bottom of the page.

Using the unlock code for most Nokia phones (excluding Rogers & Fido):

  1. Insert a SIM card from the network you are locked to and switch on your handset.
  2. Press #
  3. Press * three times = P
  4. Press * four times = W
  5. Press * twice = +
  6. Enter your unlock code
  7. Press * twice = +
  8. Press 1, then # and the display should now read “SIM Restriction Off”

Note: It should look similar to this: #PW+UNLOCKCODE+1#

Important: If you receive an error message following the instructions you MUST STOP. Too many incorrect attempts when entering your unlock code could permanently lock your phone. If you are having problems open a support ticket and we’ll provide assistance.

Nokia Lumia 900 unlocking instructions:

  1. Switch on your handset with a non-accepted SIM card inside.
  2. Your handset will ask you to enter your unlock pin.
  3. Now input your 8 digit unlock code. You should now be unlocked.
Lumia 900 AT&T workaround: Sometimes the code does not work for the Nokia Lumia 900 locked to AT&T. Keep entering the code for at least 10 times in a row. At that point you’ll get the ‘real’ network unlock message for which you have 32 attempts. Re-enter the same 8-digit code you’ve already been entering and you should be unlocked.

Nokia phones on Rogers, Fido or ChatR networks:

  • Use +7 at the end first, if “Code Error” then try +1

Nokia phones on Telus or Bell networks:

  • Use +5 at the end first, if “Code Error” then try +1 or +7

Nokia phones on AT&T or T-Mobile USA networks:

  • Enter #PW+UNLOCKCODE+1#

Nokia phones connected to UK networks:

  • Use +1 at the end first, if “Code Error” then try +7

Nokia phones connected to Fido or Rogers networks:

  1. Insert a SIM card from the network you are locked to and switch on your handset
  2. Press #
  3. Press * three times = P
  4. Press * four times = W
  5. Press * twice = +
  6. Enter the your Nokia unlock code
  7. Press * twice = +
  8. Press 7, then # and the display should read ‘SIM Restriction Off’. If it displays ‘Code Error’ use 1 instead of 7.

Note: It should look similar to this: #PW+UNLOCKCODE+7# or #pw+UNLOCKCODE+1#

How to bypass the Nokia ‘hard lock’ after 3 wrong attempts:

If the screen displays “CANNOT UNDO RESTRICTION’ or ” NOT ALLOWED” or “PHONE RESTRICTIONS” your Nokia phone is hard-locked. Fortunately this can be bypassed following the steps below.

To bypass your Nokia ‘hard lock’ you will need:

  1. An original Nokia USB cable (Cannot be a generic USB Cable)
  2. The correct USB cable drivers.
  3. Nokia PC Suite software installed with the appropriate USB cable drivers.
  4. The SendCodeUsb software application installed. Go here to download.
  5. Your Nokia unlock code purchased from NetPal™

Once you have fulfilled the above requirements you can now follow these steps:

  1. Switch on your handset without a SIM Card installed. When prompted with ‘Start Phone Without SIM Card’ or similar, click ‘Accept’ or ‘OK’. Your handset should now be in offline mode.
  2. Switch off all Antivirus software on your computer.
  3. Connect your Nokia phone to your PC using the original Nokia USB cable. Your phone will display several options, ‘PC Suite Mode’, ‘Mass Storage Mode’ etc… Stay on this screen – DO NOT select any of the options.
  4. Start the SendCodeUsb software you downloaded and click on the ‘Read Phone Info’ button. The application should display several lines of information. If it says “not found” re-plug your phone into the USB and click ‘Read Phone Info’.
  5. If the application still displays ‘Not Found’, your USB cable drivers are not correctly installed. In this case you will need to uninstall, then re-install them as it will not work unless they are correctly installed. DO NOT move on to the next step until the drivers are installed properly and SendCodeUsb can read the information from the phone.
  6. Next select the ‘Check For Fbus’ checkbox. Also make sure the ‘Level (1-7)’ selection is set to the appropriate carrier.
  7. For Rogers and Fido use +7 or +1
  8. For all Telus devices use +5 or +1
  9. For all UK devices use +1 and +7
  10. For all T-Mobile USA devices use +1
  11. For all AT&T devices use +1
  12. Enter ONLY the numbers of the correct unlock code into the ‘Unlock Code (15 digits)’ field. E.G. If your correct unlock code was #PW+123456789012345+1# you would only enter 123456789012345.
  13. Click on the ‘Send Unlock Code’ button.

samsung logo

Instructions on how to enter your Samsung unlock code.

Successfully unlocking your Samsung handset is pretty straightforward for 99% of customers. Some models or networks can vary so we’ve added as much information as possible to ensure you get unlocked.

Using your unlock code for most Samsung phones:

  1. Start with your handset switched off
  2. Insert a SIM card from a different network to the one you’re locked to
  3. Switch on your handset and slide to unlock
  4. When prompted enter your unlock code

You should now be unlocked.

Troubleshooting instructions if the above steps fail:

Option 1:

  1. Go to the dial screen and press #7465625*638*#
  2. When prompted enter your unlock code

Option 2:

  1. Switch off your handset
  2. Insert a SIM card from a different network to the one you’re locked to
  3. Switch on your handset and slide to unlock
  4. When prompted for the unlock code, instead enter your ‘DEFREEZE’ code
  5. If there is no prompt go to your dial screen and then type in the DEFREEZE code and press call (You will receive an ‘unsuccessful’ message which is nothing to be worries about.)
  6. Once FREEZE has been disabled the ‘Network lock’ or ‘SP Lock’ screen will appear
  7. For ‘Network lock’ enter your unlock code.  For ‘SP Lock’ enter your Service provider’ code

You should now be unlocked.

Note: If you get “unsuccessful” press the ‘Dismiss’ button and enter *2767*3855# on phone keypad. Then try this procedure again. CAUTION: This will reformat your data!

Option 3:

You can try this option with or without the original sim card.

  • Type #7465625*638*UNLOCKCODE#

The phone deactivated message means your handset is unlocked.

Option 4:

You can try this option with or without the original sim card.

  • Type: #0111*UNLOCKCODE#

htc logo

Instructions on how to enter your HTC unlock code.

Below we show you how to enter your unlock code for HTC handsets. There are only a few steps so you shouldn’t run into any problems.

How to enter your HTC unlock code for most handsets:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. At the ‘Network lock’ screen enter your HTC unlock code

Your handset should now be unlocked.

Note: Your handset may require a restart.

Entering your HTC unlock code for CDMA & GSM handsets:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. Click ‘OK’ when the screen indicates it is switching back to CDMA mode
  3. Click the green button to access the main screen
  4. Go to: Settings > All settings
  5. In the ‘Personal’ tab click on ‘Security’
  6. When prompted enter your HTC unlock code

Your handset should now be unlocked.

Important: If you see the ‘Sim lock’ message your phone has a blocked counter due to too many incorrectly entered unlock codes. You can reset this by upgrading the handset ROM. Doing so will allow you to start again.

sony logo

Instructions on how to enter your Sony unlock code.

Unlocking your Sony handset is one of the easiest devices to unlock. Follow the simple steps below to successfully enter your Sony unlock code.

How to enter your Sony Ericsson unlock code:

  1. Switch on your handset without a SIM card
  2. Press the left arrow once
  3. Press the * button twice
  4. Press the left arrow once
  5. When “Personalize with MNC2” appears enter your unlock code

Troubleshooting instructions if the above steps fail:

  1. Switch on your handset without a SIM card
  2. Press the left arrow once
  3. Press the * button twice
  4. Press the left arrow once
  5. When “Personalize with MNC2” appears enter your unlock code

Note: It may be necessary to press ‘Enter’ or ‘OK’.

How to enter your unlock code for Sony handsets:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. Switch on your handset
  3. At the prompt enter *#7465625*12*UNLOCKCODE#

blackberry logo

Instructions on how to enter your Blackberry unlock code.

Successfully entering your Blackberry unlock code is straightforward for most people. There are however a few variations depending on the handset or Blackberry iOS you are running. Below we have provided instructions for common variations.

How to enter your Blackberry unlock code:

  1. Switch off your handset and insert a SIM card from a different network to the one you’re locked to
  2. Switch on your handset and at the screen prompt enter your unlock code

Your handset should now be unlocked.

Note: If you get a ‘Code error’ message please see below for possible alternatives.

How to enter your unlock code for the Blackberry Z10 & Q10:

  1. Switch off your handset and insert a SIM card from a different network to the one you’re locked to
  2. Switch on your handset and navigate to Settings > Security and Privacy > SIM Card
  3. Scroll down to ‘Phone network lock’ and press the ‘Unlock network’ button
  4. Enter your Blackberry unlock code

Your handset should now be unlocked.

Note: For Rogers and Bell Canada only use the first 8 digits of the unlock code.

Entering your unlock code Blackberry iOS 6 & iOS 7:

This method is suitable for the following handsets:

iOS 6 – 9300, 9330, 9670, 9100, 9105, 9780, 9788

iOS 7 – 9900, 9930, 9790, 9810, 9850, 9860, 9350, 9360, 9370, 9380, 9320

  1. Insert any SIM card into your handset and switch it on
  2. From the home screen navigate to Options > Device > Advanced settings > SIM card
  3. Using the keyboard type MEPD (it won’t show on the screen)
  4. Hold the ALT key and then type MEP2 (it won’t show on the screen)
  5. At the screen prompt enter your unlock code

Your handset should now be unlocked.

Note: On the home screen you may get the message ‘Activation Required’. If this happens you will need to follow these extra instructions:

  • Press ##000000 send
  • Enter your phone number
  • Press ‘Menu’ then ‘Save’

If you don’t see your handset model please contact us or open a support ticket and we will do everything we can to unlock you.

lg logo

Instructions on how to enter your LG unlock code.

Entering your LG unlock code is usually straight-forward, however different handsets do tend to have different input instructions. Below we have provided a range of instructions for unlocking your LG phone.

Important: For most networks the unlock code can be 8 or 16 digits and is usually ‘NCK’ (Network) code. Fido, Telus, MetroPCS and Tesco usually require both the unlock code and the service provider codes (NCK & SP_UNLOCK).

How to enter your LG unlock code for most handsets:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. Your phone will display ‘Phone Restricted’ on the screen
  3. Select ‘Cancel’ and when ‘Phone Restriction Code’ shows enter your unlock code and select ‘OK’

Your handset should now be unlocked.

Four basic methods to unlock your LG phone:

Method 1

  • Insert a SIM card from a different network to the one you’re locked to
  • At the screen prompt enter your unlock code

Method 2

  • Navigate to the dial screen and dial 2945#*MODELNUMBER# (E.G. If it’s an LG P999 enter 2945#*999#)
  • At the screen prompt enter your unlock code

Method 3

  • Navigate to the dial screen and dial 2945#*71001#
  • At the screen prompt enter your unlock code

Method 4

  • Navigate to the dial screen and dial *#865625#
  • At the screen prompt enter your unlock code

Note: ‘Code Accepted’, ‘Network Unlock Successful’ or ‘Not Yet Personalized’ all mean you are unlocked.

How enter your unlock code for the LG G3 handset:

  • Navigate to the dial screen and dial 2945#*MODELNUMBER#
    • For LG G3 (AT&T D850) dial 2945#*850#
    • For LG G3 (T-Mobile D851) dial 2945#*851#
    • For LG G3 (D853) dial 2945#*853#
    • For LG G3 (D854) dial 2945#*854#
    • For LG G3 (D855) dial 2945#*855#
    • For LG G3 (D856) dial 2945#*856#
    • For LG G3 (D857) dial 2945#*857#
    • For LG G3 (D858) dial 2945#*858#
    • For LG G3 (D859) dial 2945#*859#
    • For LG G3 (F400K) dial 2945#*400#
  • When your handset displays ‘Network Lock’ or ‘Service Provider lock’ enter your unlock code and click ‘Done’ then ‘Unlock’

Your handset should now be unlocked.

How to unlock the LG P769 & LG Optimus L9:

  1. Remove any SIM card and switch on your handset
  2. Navigate to the dial screen and dial 2945#*769#
  3. At the screen prompt enter your unlock code and press ‘OK’

Your handset should now be unlocked.

If you don’t see your handset model please contact us or open a support ticket and we will do everything we can to unlock you.

Alcatel Unlock Code

Instructions on how to enter your Alcatel unlock code.

Below we show you how to enter your unlock code for Alcatel handsets. There are only a few steps so you shouldn’t run into any problems.

How to enter your Alcatel unlock code for most handsets:

  1. Switch ON your phone without a SIM card
  2. Enter: *#0000*UNLOCKCODE#
  3. Then enter: *#0001*UNLOCKCODE#

Your handset should now be unlocked.

Entering your unlock code for the Alcatel  531 & 535:

  1. Switch ON your phone without SIM Card
  2. Press and hold the * key
  3. Whilst still holding the * key enter 787292
  4. When the “Unlock Network” box appears select “YES”
  5. Enter your unlock code

Your handset should now be unlocked.

Entering your Alcatel unlock code for all other models:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. Switch on your handset and the “Enter Network Key” box will appear
  3. Enter your unlock code

Your handset should now be unlocked.

Huawei Unlock Codes

Instructions on how to enter your Huawei unlock code.

Below we show you how to enter your unlock code for Huawei handsets. There are only a few steps so you shouldn’t run into any problems.

How to enter your Huawei unlock code for most handsets:

  1. Insert a SIM card from a different network to the one you’re locked to
  2. Switch on your handset and it will prompt you for an unlock code
  3. Enter your unlock code

Your handset should now be unlocked.