NetPal™

Find out more about how our policies affect you.

Like any company or organisation we have a range of set policies in place that adhere to principles of law. These policies not only protect us, but more importantly they protect you as a customer.

If there’s ever an issue with your unlocking product or digital service, or if you’re unsure about the data we collect you can quickly skim through our policies and find the related information you require.

Terms & conditions

Terms & conditions

You want peace of mind? You got it. Our straight forward, no-nonsense terms and conditions ensure we’re both covered.

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PayPal buyer protection

PayPal buyer protection

Shop online with complete confidence with PayPal Buyer Protection. If you ever have any problems you’re covered.

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Refunds & returns

Refunds & returns

Sometimes there may be a problem with your unlock. Don’t worry, this can happen sometimes. Fortunately we’ve got you covered.

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Shipping

Shipping

We offer fast free UK shipping on all our products. We do this to stay competitive. Find out more here on our shipping policy.

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Privacy

Privacy

Our privacy policy sets out what we collect and what we use it for. We don’t collect much, just the basics to deliver your order.

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