Service information for our Apple ‘Sold to’ report.
Discover pertinent information relating the sales history of your iPhone with our low cost Apple iPhone Sold To report.
This simple service will tell you the exact date when your iPhone was first sold and to whom it was sold.
Just add your IMEI number at the checkout and within 24 hours you’ll receive the report by email.
Learn More About Netpal™ and the Services we Operate.
NetPal™ is a small, family run business that delivers a range of phone network solutions to customers and businesses around the world. As an internet based business that primarily delivers digital solutions we are firm believers is providing 1st class customer service.
Why was Netpal™ formed?
Netpal™ was set up by Mark Griffin after having a bad experience trying to unlock an iPhone, Mark went from unlock website to unlock website looking for a trusted supplier. After choosing a company Mark realised that the price he initially paid was not the final price & he had to pay more to finish the unlock.
On realising it was a scam Mark went to another website who assured him they would get him unlocked. This again turned out to be a scam. After doing some investigation it became clear that the unlock industry was rife with scam software and websites that just don't deliver.
What network services do Netpal™ provide?
As well as mobile phone unlocking Netpal™ provide a range of customer and business orientated mobile network solutions. Netpal™ is a provider of network solutions that cover all aspects mobile phone usage. Our network services cover:
- Network checks
- iCloud services
- Find my phone
- Phone unlocking
- Apple checks
In addition to a wide range of digitally delivered services Netpal™ also offer the latest SIM interposer chips for people looking for a low cost method of unlocking their iPhone.
The R-Sim range of SIM interposers are a cheaper alternative to IMEI factory unlocking are are generally suitable for customers who are visiting foreign countries for short periods.
Example Apple iPhone ‘Sold To’ check & report.
This report will contain the following information:
- Model: IPHONE 6 PLUS GOLD 64GB
- IMEI: 356996061375407
- Purchase Date: 2015-02-05
- Coverage End Date: 2016-02-05
- Sold to: APPLE
The NetPal™ Money Back Guarantee.
NetPal™ guarantee to unlock your phone or your money back. It’s that simple.
Sometimes your unlock may fail. For example, if you pay for an unlock service that only has an 80% chance of successful completion your unlock may fail. In that instance we will provide you with a full refund.
We will also refund you if we tell you that you're unlocked but the unlock isn't working. Generally, if this happens we will conduct a GSX check or unlock code check which can take up to 48 hours to complete.
If the results of the check show you are not unlocked, we will provide you with a full refund or offer to re-submit your IMEI to an alternative unlock server.
Where we might charge you.
Sometimes a blocked or barred imei number is submitted that doesn’t get picked up by our Checkmend check. Additionally you may choose the wrong network or phone model. If for any reason your unlock fails because the IMEI number is blocked or barred or you've purchased the wrong unlock for your phone model or network we may charge you a fee of £4.50.
This is to cover the expense of administering and processing your failed unlock. Please ensure your IMEI is not from a phone reported stolen or possibly barred.
Where we cannot offer you a refund.
It's important you understand that we do not unlock your phone ourselves. All unlocks are processed by a global unlock server. We have to pay to enter your IMEI into the global unlock server and only make a few pounds for each customer we find.
It's because of this we cannot offer you a refund before your IMEI is fully processed by the unlock server. If your unlock fails we automatically refund you.
Additionally, you may believe you are not unlocked when our GSX check indicates that you are. This may be due to you not following the final steps to complete your unlock. If this happens we will provide full support until the issue is resolved.
If you have purchased an unlock code in some instances we may ask you to provide video evidence that the unlock code does not work. This is because we will be unable to approach our supplier for a refund until they can see that the unlock code does not work.