Information for our Samsung Network and Warranty Check.
You may need a Samsung warranty check if for example you’ve purchased a used handset and want to know if there is any time left on the warranty. As similar reason could be applied to wanting a Samsung network check.
When you buy a second hand Samsung phone you may not know which network it is locked to. This Samsung phone network & warranty check will reveal which network it is locked to and much more besides.
We can also unlock your Samsung phone with our unlock code service in as little as 24 hours. IMPORTANT: This is not an unlock code.
Learn More About Netpal™ and the Services we Operate.
NetPal™ is a small business that delivers a range of phone network solutions to customers and businesses around the world. As an internet based business that primarily delivers digital solutions we are firm believers is providing 1st class customer service.
What network services do Netpal™ provide?
As well as mobile phone unlocking Netpal™ provide a range of customer and business orientated mobile network solutions. Netpal™ is a provider of network solutions that cover all aspects mobile phone usage. Our network services cover:
- Network checks
- iCloud services
- Find my phone
- Phone unlocking
- Apple checks
In addition to a wide range of digitally delivered services Netpal™ also offer the latest SIM interposer chips for people looking for a low cost method of unlocking their iPhone.
The R-Sim range of SIM interposers are a cheaper alternative to IMEI factory unlocking are are generally suitable for customers who are visiting foreign countries for short periods.
Example report from our Samsung network & warranty check.
This report will contain the following information:
- IMEI Number: 352622063148170
- Serial Number: R38F90HARPM
- UN Number: C1608DE590B3F71
- Model Number: SM2G870ATSEATT
- Model Name: SM-G870A
- Warranty Status: In Warranty
- Purchase Date: 09.19.2014
- Production Date: 09.15.2014
- Manufacturer: P104 Samsung Headquarter Korea
- Carrier (Network): U.S.A AT&T
The NetPal™ Money Back Guarantee.
NetPal™ guarantee to unlock your phone or your money back. It’s that simple.
Sometimes your unlock may fail. For example, if you pay for an unlock service that only has an 80% chance of successful completion your unlock may fail. In that instance we will provide you with a full refund.
We will also refund you if we tell you that you're unlocked but the unlock isn't working. Generally, if this happens we will conduct a GSX check or unlock code check which can take up to 48 hours to complete.
If the results of the check show you are not unlocked, we will provide you with a full refund or offer to re-submit your IMEI to an alternative unlock server.
Where we might charge you.
Sometimes a blocked or barred imei number is submitted that doesn’t get picked up by our Checkmend check. Additionally you may choose the wrong network or phone model. If for any reason your unlock fails because the IMEI number is blocked or barred or you've purchased the wrong unlock for your phone model or network we may charge you a fee of £4.50.
This is to cover the expense of administering and processing your failed unlock. Please ensure your IMEI is not from a phone reported stolen or possibly barred.
Where we cannot offer you a refund.
It's important you understand that we do not unlock your phone ourselves. All unlocks are processed by a global unlock server. We have to pay to enter your IMEI into the global unlock server and only make a few pounds for each customer we find.
It's because of this we cannot offer you a refund before your IMEI is fully processed by the unlock server. If your unlock fails we automatically refund you.
Additionally, you may believe you are not unlocked when our GSX check indicates that you are. This may be due to you not following the final steps to complete your unlock. If this happens we will provide full support until the issue is resolved.
If you have purchased an unlock code in some instances we may ask you to provide video evidence that the unlock code does not work. This is because we will be unable to approach our supplier for a refund until they can see that the unlock code does not work.