Unlock your mobile phone

Getting unlocked couldn't be easier. Join the thousands of people enjoying network freedom with a low cost mobile network unlock code from NetPal.

Search
Exact matches only
Search in title
Search in content
Search in comments
Search in excerpt
Filter by Custom Post Type
{ "homeurl": "https://www.netpal.co.uk/", "resultstype": "vertical", "resultsposition": "hover", "itemscount": 4, "imagewidth": 70, "imageheight": 70, "resultitemheight": "auto", "showauthor": 0, "showdate": 0, "showdescription": 1, "charcount": 0, "noresultstext": "No results!", "didyoumeantext": "Did you mean:", "defaultImage": "https://q3t6e6w2.rocketcdn.me/wp-content/plugins/ajax-search-pro/img/default.jpg", "highlight": 1, "highlightwholewords": 1, "openToBlank": 0, "scrollToResults": 0, "resultareaclickable": 1, "autocomplete": { "enabled": 0, "googleOnly": 0, "lang": "en", "mobile": 0 }, "triggerontype": 1, "triggeronclick": 0, "triggeronreturn": 0, "triggerOnFacetChange": 0, "trigger": { "delay": 300, "autocomplete_delay": 310 }, "overridewpdefault": 1, "override_method": "post", "redirectonclick": 1, "redirectClickTo": "results_page", "redirect_on_enter": 0, "redirectEnterTo": "results_page", "redirect_url": "?s={phrase}", "settingsimagepos": "left", "settingsVisible": 0, "hresulthidedesc": "0", "prescontainerheight": "400px", "pshowsubtitle": "0", "pshowdesc": "1", "closeOnDocClick": 1, "iifNoImage": "description", "iiRows": 2, "iiGutter": 5, "iitemsWidth": 200, "iitemsHeight": 200, "iishowOverlay": 1, "iiblurOverlay": 1, "iihideContent": 1, "loaderLocation": "auto", "analytics": 0, "analyticsString": "", "show_more": { "url": "?s={phrase}", "action": "ajax" }, "mobile": { "trigger_on_type": 1, "trigger_on_click": 1, "hide_keyboard": 0, "force_res_hover": 0, "force_sett_hover": 0, "force_sett_state": "closed" }, "compact": { "enabled": 0, "width": "100%", "closeOnMagnifier": 1, "closeOnDocument": 0, "position": "static", "overlay": 0 }, "animations": { "pc": { "settings": { "anim" : "fadedrop", "dur" : 300 }, "results" : { "anim" : "fadedrop", "dur" : 300 }, "items" : "fadeInDown" }, "mob": { "settings": { "anim" : "fadedrop", "dur" : 300 }, "results" : { "anim" : "fadedrop", "dur" : 300 }, "items" : "voidanim" } }, "autop": { "state": "disabled", "phrase": "", "count": 10 }, "fss_layout": "column" }

NetPal Reviews
Categories

How to enter your Samsung SIM network unlock PIN (unlock code)

You are here:

Before you begin you will need to have purchased your Samsung SIM network unlock PIN. Successfully unlocking your Samsung handset is pretty straightforward for 99% of customers. Some models or networks can vary so we’ve added as much information and troubleshooting guides as possible. If you’re unable to resolve your issue contact us and we’ll help in any way we can.

Instructions on how to enter your Samsung unlock code.

samsung logo

How to enter your Samsung unlock code for most users:

  1. With your handset switched off, insert a SIM card that is different to your current network.
  2. Switch on your handset, slide to unlock and at the screen prompt enter your unlock code.

For 99% of users your handset should now be unlocked. You may also need to restart your handset.

How to enter your Samsung unlock code if you don’t get the screen prompt:

Sometimes when you switch on your handset with your new SIM inserted the handset does not prompt you to enter the SIM network unlock PIN. There are a number of workarounds for this problem.

Option 1:

  1. Navigate to your handsets dial screen and dial #7465625*638*#
  2. At the screen prompt enter your 8 digit Samsung unlock code

You should now be unlocked and may need to restart your device.

Option 2:

  1. With your handset switched off, insert a SIM card that is different to your current network.
  2. Switch on your handset, slide to unlock and at the screen prompt enter your ‘DEFREEZE’ or ‘UNFREEZE’ code first.
  3. Ignore the screen if it says ‘Network unlock request unsuccessful’ and enter your unlock code.
  4. If there is no screen prompt go to your dial screen, type in the ‘DEFREEZE’ or ‘UNFREEZE’ code and press call (You can ignore the ‘unsuccessful’ message.)
  5. Once FREEZE has been disabled the ‘Network lock’, ‘SIM network unlock’ PIN or ‘SP Lock’ screen will appear
  6. For ‘Network lock’ enter your unlock code.  For ‘SP Lock’ enter your service provider code.

You should now be unlocked and may need to restart your device.

Proceed with caution:

  • Note: If you get ‘unsuccessful’ press the ‘Dismiss’ button and enter *2767*3855# on phone keypad. Then try this procedure again.
  • Caution: This will reformat your data!

Option 3:

You can try this option with or without the original SIM card.

  1. Navigate to your handsets dial screen and dial #7465625*638*UNLOCKCODE#
  2. At the screen prompt enter your unlock code

You should be prompted with a phone deactivated message. This means your handset is now unlocked. Additionally you may need to restart your handset.

Option 4:

You can try this option with or without the original SIM card.

  1. Navigate to your handsets dial screen and dial #0111*UNLOCKCODE#
  2. At the screen prompt enter your unlock code

You should now be unlocked and may need to restart your device.

Troubleshooting your Samsung SIM network unlock PIN code:

Q. When I enter my unlock code it says ‘Network unlock request unsuccessful’.

A. There are a few reasons this could happen. If you or someone else has been entering the wrong unlock code more than 3 times you will be presented with this screen. Try inserting your new SIM card or checking to see you are not already unlocked. You may also benefit from using a ‘DEFREEZE’ or ‘UNFREEZE’ code.

Q. What do I do if my handset is showing SIM network PIN blocked. Enter SIM network PUK?

A. With Samsung handsets you only get 3 attempts at entering a correct unlock code. If you continue to enter the wrong code you will get a PUK request. Some networks provide the PUK in your welcome pack when you sign up to them.

You can request your PUK (Personal Unblocking Key) from the network. If you’re unable to do that you can purchase a ‘DEFREEZE’ or ‘UNFREEZE’ code which is entered before your unlock code.

Q. Where can I get my service provider code from?

A. If your handset is asking for a service provider code or service provider key (SPK) you can find a list of them here.

Q. Can you unlock a blacklisted Samsung phone?

A. Unfortunately this is not possible. You may be able to hack the handset using illegal software but we do not know of any other way.

Get your Samsung SIM network unlock PIN code from NetPal.

Table of Contents

28 Comments

  1. Avatar
    HAKAN October 5, 2019 at 9:19 am - Reply

    It worked for me.
    Purchased about 10 pm and got the codes 9 am a great job.
    A happy customer highly recommended.

  2. Mark Griffin
    Mark Griffin October 5, 2019 at 9:23 am - Reply

    Glad to hear it Hakan. Thanks again!

  3. Avatar
    Michelle Ferguson October 10, 2019 at 1:54 pm - Reply

    Not worked for me keeps saying not registered on network

    • Mark Griffin
      Mark Griffin March 1, 2020 at 7:26 pm - Reply

      this can happen for a number of reasons. most importantly, if your handset asks for a code, you enter the code we provide and it no longer asks for a code you are unlocked. if it says unsuccessful you use the defreeze code. if your handset is no longer asking for a code our job is done.

      The problems you face with your handset are not our responsibility and we are not qualified to help. if your handset broke because of advice we offered you wouldn’t be happy. thanks

  4. Avatar
    Damian October 16, 2019 at 11:56 am - Reply

    I haven’t recieved my code ad quickly 🙁

    • Mark Griffin
      Mark Griffin October 16, 2019 at 12:07 pm - Reply

      Hi Damian, your unlock code takes 1-5 days to complete.

  5. Avatar
    Mark November 18, 2019 at 11:21 am - Reply

    Not worked .
    Have emailed for further instruction ..
    ????

    • Mark Griffin
      Mark Griffin March 1, 2020 at 7:23 pm - Reply

      all codes come from a manufacturers database. if they do not work it is because there is something wrong with your handset. thanks

  6. Avatar
    Christopher January 12, 2020 at 9:17 pm - Reply

    Didn’t work at all complete waste of money

    • Mark Griffin
      Mark Griffin January 13, 2020 at 7:33 am - Reply

      Hi Christoper, we have consistently excellent reviews and offer full support for customers who are having problems after they have entered the unlock code eventhough our job stops at providing a code. We offered you full support and in return you sent us an aggressive email bizarrely threatening to report us and then you sent us another 4 emails and claimed your money back through PayPal at 9:45pm on a Sunday evening.

      This is not the type of customer behavior we are able accommodate. Operating hours are as stated on the contact page. We did our best to support you but you were impossible to support and instead preferred to denigrate our company and the excellent service we provide to hundreds of customers every month.

  7. Avatar
    Elli Mills March 1, 2020 at 6:37 pm - Reply

    Good evening, I was wondering where my unlock code it? I have been sent the email to advise it is unlocked but cannot find the unlock code on the email☹ many thanks

    • Mark Griffin
      Mark Griffin March 1, 2020 at 7:21 pm - Reply

      Hello, your code has been sent to you by email. thanks

  8. Avatar
    sophiie_d March 4, 2020 at 10:08 am - Reply

    Hi,

    I’ve had the email advising to follow the steps on how to unlock, but not the actual code and no email containing the code either?

    Thanks

    • Mark Griffin
      Mark Griffin March 4, 2020 at 10:11 am - Reply

      please check your spam. we also sent the code to your hotmail email. thanks

    • Avatar
      Keeley Hammersley March 18, 2020 at 8:42 pm - Reply

      My unlock code isn’t working! Followed ALL steps online & still hasn’t worked! Please help!!!!

      • Mark Griffin
        Mark Griffin March 19, 2020 at 7:09 am - Reply

        We have sent you an email asking for a screenshot of the problem. If your handset is asking for PUK we have a solution. thanks

  9. Avatar
    david young March 13, 2020 at 5:47 pm - Reply

    Worked first time, and only waited 24hrs. Brilliant thank you Netpal, I will certainly recommend you.

    • Mark Griffin
      Mark Griffin March 13, 2020 at 5:59 pm - Reply

      We approve this comment 😉

    • Avatar
      Samuel Browne April 30, 2020 at 3:32 pm - Reply

      I received my email saying follow the instructions to unlock but I haven’t received the code with it?

      • Mark Griffin
        Mark Griffin April 30, 2020 at 3:42 pm - Reply

        Hi Samuel, please check your spam. The code has been sent twice. Thanks

        • Avatar
          Samuel Browne April 30, 2020 at 4:07 pm - Reply

          Hi there the code isn’t working its asking for some network puk. Is this the same ? As its saying unsuccesfull thanks for the quick reply

          • Mark Griffin
            Mark Griffin April 30, 2020 at 4:50 pm

            I will email you shortly. PUK means someone has been entering the wrong code before we sent you the correct one

  10. Avatar
    Samuel Browne April 30, 2020 at 5:55 pm - Reply

    Ok I’m waiting when ready thanks

Leave A Comment